Service: great, no complaints. Our steward, Michael, was s sweet. On the first day we asked for 2 extra towels and he made sure we had extra towels every day. He was always around, and was glad to help us in every way possible. The servers at the Italian Restaurant were also very nice, we had a great time dining there. And I can't forget to mention the "washy washy" guy at the Garden Cafe. It was so fun!
Entertainment: the 3 shows by the Norwegian Gem singers and dancers cast were excellent. A must see!!! Second city was funny and the magic show was also very nice. The Strings Quartet played almost everyday in different places of the ship. I recommend it!!!
Dining: we ate at the Garden Cafe, Magenta, Sushi Bar, and La Cucina. Sushi Bar and La Cucina had a cover charge, but it so worth it. The food at La Cucina was amazing (for only $10 pp). Sushi was also great and the charge was $15 pp.
Cabin: we could not have asked for more. We had a balcony at starboard, fwd.The only downside of having a balcony on the front was that on 2 of the 7 nights the weather was terrible. On the first bad night(leaving Malta), our balcony door kept opening due to the wind. On the second bad night they locked all the balconies and we were not able to go outside in any place of the ship due to strong winds (hurricane force winds, actually). It went on from 7 PM to 1 AM (and it was advised by the captain prior to leaving the port (Cannes). But that has nothing to do with the cabin,it was the weather that was not good. Note: The bed is extremely comfortable!
Spa: we bought a spa package and we were able to use the relaxation facilities at any time. Steam bath, jacuzzis, warm beds,etc. It was nice to relax after a day walking!!
Embarkation and Disembarkation were very smooth, we were able to leave the ship at 6:30 AM, in time for our early flight.
Public rooms: very clean, well maintained, beautiful ,and comfortable.