Grand Princess Review

Distroyed suitcase

Review for Transatlantic Cruise on Grand Princess
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snowbirdsatlast
First Time Cruiser • Age 70s

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Sail Date: Nov 2009
Cabin: Balcony

Our transatlantic cruise was from Nov 22 - Dec 13, 2008. My large suitcase was the last to arrive at our room and it had been destroyed my hubby took it the the purser's desk and they said they would repair it and if they couldn't they would compensate us for it, they were not able to fix it and my hubby went back to see them several times during the 21 day trip on the last day they said to go through our household insurance. This suitcase was part of a three piece set. I took pictures of the way they threw our suitcases around when we were leaving it's a miracle all of them weren't damaged.

Our room was not clean, I cleaned the hair dryer myself before using it as it was so dirty. My shower had black mould in it, when we told the room Stewart he cleaned it. Then furniture in the room had a sticky dirt on it and a spill going down the front of the desk, that was not cleaned up the whole time we were on the ship.

We had anytime dining and the service was terrible. I was also disappointed in the food in general, we also ate at one of their specialty restaurants what a waste of money the food was terrible.

Cabin Review

Balcony

Cabin BC

Cabin was a good size (I had room to do my daily exercises)with a balcony however it was not very clean, shower had black mould, hair dryer was so dirty I didn't want to touch it I was glad I brought my exercise mat because I would not have laid on the floor to do my exercises without the mat. Desk had a sticky dirt all around the edges. Water dripped off the balcony above us so had to make sure it didn't land in our coffee.

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