My wife and I cruised with the Norwegian Spirit out of New Orleans in January. Boarding was well handled, very organized and relatively painless. The Spirit itself was clean, well appointed and very pleasantly decorated. We had only cruised once before on an ancient Royal Carribbean Ship called the Nordic Prince (some may remember the old tub) and the experience was awful. That ship was small, old and we were chased up the west coast of Mexico by a hurricane (not RCC's fault) but the experience was so bad we swore off cruising for over 20 years until we decided to take one more chance on Norwegian Cruise Lines. What particularly appealed to us, and what we really liked the most, was the open dining program. To be honest, the food on the Spirit was acceptable but not outstanding. We did experience some very nice meals in the main dining room but the buffet was fairly mundane... not bad... but not great.
The staff was exceptional. We were always treated very politely and it seemed the crew went out of it's way to make the experience pleasant. I really loved the ship. It was very roomy and I enjoyed walking the decks and taking in the views... the waters of the Western Caribbean are incredible. We booked an outside cabin and wished later we had booked a balcony or small suite. It would have made the experience even more pleasant. The room was comfortable and the bathroom was very well equipped. This was such a superior experience to the Nordic Prince that we have decided we will go on a few more cruises just to expand our experience. Even though the experience we had on the Spirit wasn't fantastic, it was very enjoyable and pleasant... although next time we will skip a shore excursion or two... we booked an excursion on every port day on this trip and by the time we got back to New Orleans we were pretty tired. Considering everything, we would do the Spirit again.