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We sailed on the Dream October 12-28th. We travelled with three adults and one 19 month old baby.
The ship is..nice, but borderline tacky (sorry if I offend some). Very Las Vegas style. Many lights and colours. The common areas are well kept, as some have previously mentioned I saw some of the wear and tear already as well. The Encore theatre is nice, but there are quite a few posts, so if you are not there early before a show starts, you will end up with a seat with an obstructed view of the stage.
Rooms: The staterooms were nice, at least the one we had. We were on deck 7 and have no complaints of noise. The room was a decent size, but when you are 4 in the same cabin, it will always be tight! Our room stewards were fantastic. We were well taken care of. We did however hear a lot of complaints from others about floor 9. People heard the chairs being moved around on Lido deck. Also on floor 8 (i think), many smelt food being cooked all day long.
Food: The food was decent. Nothing that blew my mind...okay, except the melting cake :)..but the meals in the dining hall were good. We did note that the chefs never use garlic. Food was a little bland at times. On the Lido deck there is the buffet (very average, we also thought there should be more salad bar choices), the burger grill (never went), pizza (pretty good), deli (never went but it looked good), tandoori (the best! we loved the food and ate lunch there every sea day) and the Mongolian grill (pretty good, but always long line ups). Room service was prompt, but we always seemed to be missing something or received way too much of another. We would ask for a pot of coffee for three and some half anf half and would get 6, yes 6, little pots of cream! What a waste. But the service was very efficient and friendly.
Service: Room stewards were fantastic (Arnold & Serin). The dining hall seemed, let's say, very chaotic. Service was slow, our waiter was very nice, but always seemed lost. As well, one night our table was missing, it had been removed from the dining hall! We were also put in a side room, off of the main dining hall. This was okay for us as we had a baby, but I can imagine for other couples this could be a let down as you were secluded from all of the action. One family beside us complained (as they had probably the worst table in the house, beside the entrance and telephone!) and nothing was done to move them...
Laundry: What a disaster! I expected the waits to be long as it was a 12 day cruise and many people may have stayed in Rome a few days prior to the cruise, but what I couldnt have imagined was that the water pressure was so low that we had to fill the machines with water ourselves! People were taking water bottles and filling the machines or else it would take about an hour to do a wash. Waits were the norm as there were not very many machines on board for 3600 people!
Shows: We went to the country show (we stayed through half as baby was ready to leave) it was okay. The dancing in the street show was great!
Camp Carnival: I never left the baby, but did go with her to play. Facilities and staff were great. Lots of toys for the kids to play with.
Disembarkation: Very confusing. People everywhere and no staff to help direct people to the right place. People were cutting the lines and the wait to get on the free shuttle to the port entry was quite long.
All in all we had a great cruise. I think there are some 'kinks' that need to be worked out as service was a little inconsistent at times. The lesson we learned is that these big ships are not for us. Traveling with so many passengers is at times quite trying. The pushing and shoving for coffee each morning and the cutting lines left us feeling like we had to constantly be on guard. Not Carnival;s fault, but a lesson learned for us!
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