Travel from Bradford to Southampton was by Eavesway coach, as usual great coach (09 registration) and for the first time we were able to rate the coach from a wheelchair point of view, the coach passed with flying colours. Eavesway drivers were as ever very pleasant and helpful. Embarkation procedure was fine, long queues but that was down to a few coaches arriving at the terminal at the same time.
I was disappointed to find that having boarded we were simply pointed towards a lift and left to get on with it ourselves, other cruise lines (e.g Celebrity) allocate a crew member to escort you to your stateroom, this was fine for seasoned cruisers like ourselves but could be daunting for passengers cruising for the first time.
My wheelchair bound son was given priority boarding with his helper (his sister), we chose to board in the usual way, because we had also cruise virgins in our party.
C Deck C160 category IB Balcony with a twin bed configuration seemed very compact - would probably be better with the double bed configuration. The balcony is one of the old style balconies that look like a picture window with the glass taken out. You might prefer to pay a little extra and get a conventional balcony on B deck Categories DA or DB.