Celebrity Constellation Review

4.5 / 5.0
1,828 reviews

A Graceful Transatlantic Voyage on a Grand Vessel

Review for Transatlantic Cruise on Celebrity Constellation
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johhnnyt
First Time Cruiser • Age 60s

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Sail Date: Sep 2009
Cabin: Deluxe Ocean View with Balcony 2A

Onboard life-I like the less announcements policy a lot. Rarely do you hear announcements exception being the Captains noon update. Staff knows your name, drink, food preferences within a few day of boarding, which is a miracle in itself to me, since I rarely remembered even my table mates' names until after the first week. One of the things that was quite impressive that I never noticed before was Celebrity's attention to people with disabilities. We had a nice couple onboard who were deaf, Celebrity made available to them interpreters anytime they needed it for shows, excursions, etc. People who had a physical disability that confined them to a wheelchair were treated like the VIP's that they should. We did have a day or two of rough seas, which wasn't totally expected since it was a transatlantic cruise in September. The ship obviously tried its best to minimize the rocking, was really impressed though how the crew/staff handled the passengers concerns. They tried to keep people from focusing on the movement and suggested simple but effective solutions to make it as smooth/comfortable as possible. One suggestion for cruise travelers. Find a cruise line you like and stay with it. These was my 10th cruise with Celebrity, and appreciate the perks they offer repeat visitors. Galley tours, backstage tours and even a bridge tour as well as meeting the senior members on the staff, really make you feel like they value your business, and I appreciate that.

Crew-Seems genuinely happy and integrated- From talking to various members, found that ~ two weeks they have a get together in the lounges for crew only, really sense that this helps to bond them. Master and Hotel Director are respected and admired for their work, they talk the talk but more importantly they walk the walk, and lead by example and this same spirit flows to the rest of the crew. The hotel director Christian was astounding with his attention to detail, personality, and recall. He's a great asset to the Constellation, Celebrity and RCL shareholders. One thing also I thought worth mentioning, the crew seemed to genuinely respect the leadership of Celebrity up on the corporate level as well. One of the singers was telling me during a backstage tour that they appreciated that the fleet wide recycling effort (Save the Waves) they did onboard, any profits generated went to the crew recreation fund, and heard on several occasion from more than one staff member that "they take good care of us here".

Spa-Went for a few massages while onboard and all where quite good. Found though was better booking the day I needed them rather then in advance as usually could save 30% off listed prices. When I tried to negotiate a deal upfront for package of 10 best they could do is 20% off, so glad I waited and got the 30% off almost daily special. It is riskier as they generally don't offer the larger discount on sea days, but on this cruise they did several times. Was happy too that after telling the first "therapist" that I wasn't interested in creams, lotions, products they sell, they left me alone and stopped recommending

Cabin Review

Deluxe Ocean View with Balcony 2A

Cabin 2A

carpet a bit worn near balcony door

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