Eurodam Review
Rating by category
Additional details
We went on the 10-day Colors of Canada and New England Cruise. It left Quebec City on Sept. 6th and docked in Manhattan on Sept. 16.
The Eurodam's maiden voyage was in July 2008, and I noticed that some of the early reviews complained about the service. They have solved whatever problems they may have had: we found the service to be superb. This was true of our room stewards, the Concierge in the Neptune Lounge (her name is Mel), the servers and wine stewards in the dining rooms, the bartenders (including Gene in the Tamarind Bar), the Front Desk, the tour director (Daniel), the cruise director, (Linda), and the Eurodam staff we passed in the hallways. There was always a friendly greeting and obvious desire to be helpful. They seemed genuinely proud to be working on the Eurodam.
Embarkation: We arrived in Quebec a day early, did some sightseeing, spent the night at the Quebec City Marriott, and took a madcap cab ride to the ship the next day. Check in was pretty easy. We were in our stateroom by 1:30 p.m., and our suitcases were delivered around 3:00 p.m.
Cabin Review
Neptune Deluxe Veranda Suite
We were in a Deluxe Veranda Suite (category SA -- suite 7052). It was a very comfortable stay. The bathroom has both a tub (with whirlpool jets) and a separate standing shower. It offers a huge amount of closet and drawer space. They provide a large selection of pillows (we had to implore our steward to take some of them away). Our only complaint is that the veranda had only tables, chairs, and ottomans. We would have like reclining lounges instead of the chairs (which did not recline). Otherwise, this was a great suite. We were directly across from the Neptune Lounge, which made it easy for us to pop in for snacks, cups of tea, help from Mel, the Concierge, etc.