My sister and I took the Viking River Cruise, "Waterways of the Czars," September 3-15, 2009, traveling on the newly renovated Viking Surkov. Our experience was extremely positive. The ship, decorated in Scandinavian Modern style, was clean and attractive. It offered a large reception area, library, Internet cafe, two bars, sundeck, coffee/tea/hot chocolate service area, and a well appointed restaurant. In addition, a doctor traveled on board. There were some 180 travelers and about 100 staff members, including crew, receptionists, cabin stewards and stewardesses, tour guides, program director, kitchen staff, and waiters/waitresses.
Our cabin, though small, was well laid out and we had a TV, small refrigerator, and safe in addition to the usual furnishings. Two large bottles of water were provided each day even though we were told that the ship's water supply was filtered and therefore safe to drink.
Tours and excursions were well planned, and most were included in the basic cost of the cruise. In addition, while we were traveling from St. Petersburg to Moscow there were extra activities on board such as lectures on Russian history, a demonstration of how to cook a Russian dish, a tour of the bridge, Russian lessons, and a formal Russian tea.
Cabin 211 was conveniently located near the shop, library, reception area, and Internet cafe. We had feared that it might be noisy for this reason, but it wasn't. We really liked the cabin.