We decided to join Azamara Journey 2 days before departure from Copenhagen august 31, 2009. The only cabin not sold was an inside cabin – which we took. The cruise took us from Copenhagen to Barcelona and lasted 14 days.
The boarding was the fastest we ever experienced, 5 minutes only. This was due to the fact that we printed our boarding pass online.
Our cabin was as expected on the 8th floor. It was adequate for sleeping and shower, the only outside view you got was on channel 14 on the flat-screen TV showing the front of AZAMARA.
The cabin service was just fantastic 2 guys took very good care of us during the whole cruise, our smallest request was fulfilled at once ( maybe it helped a lot – that I paid them 20 dlrs each within the first minute).
I am a computer freak, the Internet on board are the fastest I ever experienced on any cruise. I could sit with my laptop all over the ship and use Skype with an amazing quality.
The hotel-director Heike Cramer is a real champion. She is responsible for all the staff on board. Under her supervision and training they all act as “mini-Heike`s”. The staff has been told that they are the face of AZAMARA, they all understood this. Always a big smile from everyone – trying all the can to please you in every aspect. If I had a cruise line, I would absolutely buy Heike to lead the staff – even at a costly price.
The food on board was more than great, Azamara has two speciality restaurants, Aqualina and Prime C. No surcharge is paid to dine there, except 5 dlrs extra gratuity per person. The menu is out of this world, lobster, sea-bass etc etc. We dined in those restaurants 9 times out of 14 days. If this was in Copenhagen each dinner would have set us back 300 dlrs a head for sure.
Being Danes we love real good coffee (not decaf), on 5th floor AZAMARA got the Cova Café. You got excellent service from 2 smiling girls. I am astonished to read in a review that a guy complained over paying 3 dlrs for the great coffee there, this guy should have stayed home. You get nice snacks with the coffee (free of charge of course).
The passengers came mostly from USA, UK and Australia. I will guess that 80 percent was American – this made conversation very easy.
I am a smoker, on AZAMARA you can smoke in the corner on Deck 9 – the pool deck and at deck 10 the Looking glass bar.
We will for sure be back many times on AZAMARA Journey