Embarkation: For us, it went smoothly. We were not relying on anyone to push the wheelchair. It appeared as though the general lines were a bit long and there were several announcements asking for patience in transporting folks that needed wheelchair assistance.
WOW, Carnival seems to have stepped up production values on shows. Pyrotechnics and everything. Did not catch comedian, but Illusionist show was really stunning. Musical groups were also much more impressive than last Carnival cruise.
Probably the best Entertainment staff I've encountered. They were energetic, funny, and entertaining without being corny and irritating. God Bless 'em for giving up on the dumb bingo jokes. There's only so many "Get your kicks on O66" you can listen to in a lifetime. Staff did a "Liar's Panel" that was HILARIOUS raunchy fun.
Service from "assigned" dining staff was terrific and exceeded my previous Carnival experiences. Ate in open dining for breakfast 2x and lunch 2x and service was horrible. No water, no checking to see if anything was needed. The eggs benedict were awful but by the time somebody came to check, it was too long. Ate basically none of it and didn't even draw a comment from the wait staff.
Dining room dinners were pretty good. Was very pleased that they were able to do "very rare" quite well. This one's for you carb lovers: why can't they leave the bread on the table???????
Dining room entertainment was also fun, but there are so many obstructed views in parts of the dining room, that it was very hard to see. Don't quite get why all of the staff has to be on the elevated part of the dining area instead of spread out so everyone can see.
Buffet food for breakfast was not good. Pastries were okay, but the rest was icky. Cold pancakes, cold waffles, lukewarm eggs. Deck hamburgers were not tasty, hot dog was cold, bun was dry and stale. Pizza was good.
Cabin attendants were efficient and attentive. Bar staff was also very available. Wasn't impressed with the gift shop staff or any other service personnel.
Debarkation: WORST EVER as far as dealing with disabled cruisers. If you checked your luggage and were disabled, I THINK the plan was to go to the Oxford lounge. Carnival staff made an announcement that was pretty confusing and appeared as though disabled were being taken off by cabin number. Again, we were working with an electric cart/scooter, so didn't need a "pusher." So I had to ask what we did. Were told that we could "just go". Group in Oxford was told that they would be let off before the tags were called, but that didn't happen. When we got to 2nd floor, the line was long and then just stopped. Female crew member came through and indicated that the gangway was "closed" for a while. No explanation of why. Then she took the disabled folks being accompanied by crew another way around, but left us in the line. They kept repeating that if your number had not been called, you would be turned away from the gangway. When we finally got to exit, she was in the process of telling another family with a wheelchair that they coudln't get off yet. The gangway entrance ramp was too steep for the electric chair and NOBODY from crew offered to help and were, frankly, quite cranky.