While all of the services were good, the guest services desk could have been a little more friendly. The were competent and professional, but were not as helpful or anxious to please as other personnel.
The dining room staff was excellent and always ready to accommodate special requests. The food was great....the prime rib with Yorkshire pudding was probably the best I've ever had anywhere. There was lots of choice!
Our butler was great, always ready to be of assistance without being intrusive.
We took the ship's excursions and found they were great. Celebrity made it easy for us to enjoy our holiday and see the sights.
We liked the automatic tipping and were happy not to have to worry about saving up money and hunting down people we wanted to tip. It's a great improvement over previous trips. It is nice to have the option to discontinue the auto tipping if you aren't receiving good service; but, that was certainly not the case for us.
Our accommodations were lovely. The room was a good size, the bed was comfortable, the washroom was large enough and there was lots of storage space. We enjoyed the quiet of our room, and on a particularly rough sea day were were happy to just relax in our room, which was situated mid-ship so we didn't feel the rough seas as much there as we did in other parts of the ship.
The ports of call were fantastic. St Petersburg is a must! We took 2 all day ship's excursions in St Petersburg, which were informative and included interesting sites, and really good lunches! Copenhagen and Tallinn are beautiful. Also, the ship had fantastic shore excursions into the countryside outside of Helsinki and Stockholm.
We went to 3 variety shows featuring the Celebrity entertainers and we thought they were great. We also enjoyed the ship's enrichment series on Happiness which was offered by a University of British Columbia professor.
We knew about the sales pitches going in, and for the most part, having expected it, it wasn't a problem for us. The only glitch was the gym which charged $50 (per couple) to basically sell you on their products for what was billed to be part of an enrichment program.
In the afternoon we wandered around Warenmunde and enjoyed the lovely weather. The beaches were amazingly crowded as people were enjoying the weather. It was very crowded.
We also went to Copenhagen for 2 days and loved it! Friendly and beautiful.