Spirit to Alaska: Carnival Spirit Cruise Review by ranman50
Overall Member Rating
Spirit to Alaska
Pre-cruise and Embarkation- They asked us 3 times what time our Flight home from Anchorage was, Once on the "fun pass registration", once again when I purchased transfers directly from Carnival. and once again on the ship on a form that they leave in your Cabin. I had a flight time Change due to the Airlines from 2:00PM to 11:20 AM, I called my trusty Sales Rep and he did not return my call. I called Customer Service, the first time The lady was of no help and could give me no information about transfers in anchorage, she said that it was handled through a vendor and did not know what time they start embarkation. So I called again, The Rep. this time was very nice and looked up my cruise and told me that they could accommodate airport transfers as early as 11:00 AM, no problem so I booked the Carnival Transfer from Whittier to Anchorage. Sure enough when it came time to Dis-embark that Had us assigned in one of the last groups to get off the ship. They started at 7:00 AM at 8:40, they still had not called my group So I took it upon myself to get off the ship not waiting for them to call our "ZONE#", At the bottom of the ramp the Carnival agent began to question me and I said "look if I don't get on the next shuttle I will miss my flight", She was kind enough to let us board. When the buss arrived at the Airport, We walked strait from the bus and boarded the plane, Not 1 minute to spare. Carnival has gone down hill from the last few times we cruised with them. Service,Food guest relations, just the overall experiance
Next year, we are already planning another cruise, This Time we are going to try another cruise line, probably spend a little more but we will see, maybe free style cruising is more our cup of tea. Less
Cabin review: Bal
Hallway noisy in mornings as they are quite loud cleaning, and they start early, like before 7:00 AM.