We chose this cruise based on previous cruises with RCL and they have been really great.

Expectations were high for this one , however given this was half term week the ship badly lets itself down on the staff to customer ratio. This is typified in the bar areas in trying to get a drink on a pre paid drinks package, on previous tours waiting staff were consciously trying to make sure people were not waiting/sitting around without getting service.

The windjammer buffet restaurant also was seriously lacking in a) adequate seating for guests and more worryingly b) the lack of staff to clear off tables which early in this cruise on one lunchtime, where literally piled high with plates etc, giving guests no where to dine. Read more