We have been on several cruises with Silversea and it is obvious that the company is moving downmarket. It is not anymore in the same category that Seabourn or other luxury cruises, more like massmarket cruises like P&O or carnival cruise.

At embarkation you are now treated like cattle having to queue several times for a long time (45 minutes) to register and take the most important information like your credit card!

When you complain to the Manager in the presence of the Captain, they listen to you politely, do nothing and clearly couldn't care much. Read more