Smooth from beginning to end. There are a few things that they could improve, but not many.
Activities were a little late in the evening for our taste, but probably wouldn't be our taste anyway as they were louder than would have been our preference.
Best food quality of any cruise we have been on, with the exception of less than exciting desserts. The dining experience was good at the early sitting, but would have been better if it could have been comfortably finished before the early show. The buffet (Windjammer) had insufficient seats a few times during the cruise (especially breakfast).
Larger than some others and generally well laid out. Would be improved by a shower door instead of curtain, a larger safe, and a fridge for the room.
Great place to visit. A photo opportunity around every corner, but also thousands of tourists in the way of photo opportunities and even walking easily along the narrow passages. Get up early for the best photos.
The old city is more charming when viewed from afar (e.g. Mt. Srd where we hiked) than closer. Once there it is mostly shops and restaurants and people.
Smaller and less crowded than Dubrovnik, but a similar experience. A hike up to the St. John's Castle is well worth it.