Norwegian Gem Review

4.0 / 5.0
2,593 reviews

Great Cruise

Review for the Caribbean Cruise on Norwegian Gem
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Arubabeachtime
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Apr 2017
Cabin: Inside

This was my 12th cruise and only the second from a port outside of Florida. First, the sail away was amazing, we were lucky to have great weather. I continue to be amazed at negative reviews from time to time. Norwegian is a mainstream cruise line and I think they deliver excellent value and service that is at least as good as their direct competitors.

As an example, I will respond to a few complaints from a recent poster. The rooms have never been ready on any cruise I've been on upon boarding, we get on early to try and extend our time on the ship. People just left all those rooms a couple hours ago, I assume you'd like the room cleaned and fresh sheets. Your room steward works very hard and has many rooms to completely clean in a few hours. When I got off the ship, I was directed directly to an immigration officer, no line at all. As for a line getting off the ship, I bet they would pay you for a better way. 2,300 people are on the ship and most want to get right off. The food is average but I always found something I liked to eat and I really like the flexible dining options. Some people like the traditional same table seating and I do think that has great merit. Hard to imagine there might be some loud people on a ship leaving NYC! Join the fun next time. BTW their are ports in Brooklyn and Bayonne, NJ. I have come to the conclusion that people that complain about cruises fall into two categories. Some may be new to cruising and have very high expectation regarding luxury, there are other lines that can cater to that. I think most are just trying to justify an opportunity to go down to the service desk and steal the tips that make up a majority of the crews salaries.

Overall, I loved the ship! I'll list pros and cons.

Cabin Review

Inside

Overall excellent. Plenty of storage with a comfortable bed. TV could be a little better but not a big deal.

Port Reviews

St. Thomas

Took our usual trip to Meghens Bay.

St. Maarten

Cab to Maho to watch the planes land. Sunset Bar has been nicely renovated to include a pool and new lounging area.

St. Kitts (Port Zante)

Just wandered around the port area which was okay. Don't like people trying to put monkeys on me!

Tortola

Walked into town. Itinerary had an early departure so difficult to take a trip without getting up very early.

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