We love X, and this is our 2nd Equinox cruise. We are elite on X, and over 40 cruises on most major cruise lines. We waited a few days to write this review, after the honeymoon was over and we could be subjective. While on any cruise it is always the best ever, but after awhile...
1. Service- had some of the best, but some of not very good experiences also. Our cabin steward was amazing (think he hid outside our door- the moment we left it was made up), also in Murano the Maitre de' and waiter were best ever! However, in main dining room wine somellier was impossible to get, got bad table and had trouble changing it.
2. Cabin- although storage was minimal, we made it work. Had our first "hump" cabin with extended balcony, and it was great! Worried about noise, but doors at elevators kept it all out. Bathroom was upgraded and beautiful! However, TV didn't work. Called every day- they would turn it on. Once we turned it off wouldn't go back on. Finally gave up!