Celebrity Infinity Review

4.0 / 5.0
1,668 reviews

Panama Canal Cruise (May 2017)

Review for the Panama Canal & Central America Cruise on Celebrity Infinity
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jasandri
6-10 Cruises • Age 40s

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Additional details

Sail Date: May 2017

This cruise catered to the retired folks so if you are retired and enjoy oldies music and a slower pace this cruise is for you!! My husband and I are in our early 40's and we took this cruise to celebrate our 20th wedding anniversary. We have done several other cruises and this one ranks near the bottom of our list. Felt very "nickeled and dimed" - everything extra came at a cost (ie. no iron in the room so had to pay for service to get clothes ironed, many of the classes they offered came at a cost). This was definitely unlike our previous cruise experiences. Entertainment was lacking in our opinion. Not enough variety in their shows and nothing to do in the evenings - lots of down time. The dancers/singers were terrible! Only two out of the 6 singers could actually sing! Our stateroom bathroom shower had a lot of mold and entire bathroom smelled badly (see attached pictures). The room steward did the best he could to help with the smell but we had to keep the bathroom door open at all times. My husband loves seafood and we avoided it the entire cruise because the fish tasted very fishy the couple of times we tried it. The food was otherwise good but not excellent. Had issue with getting an issue resolved at Guest Relations. We were supposed to get a refund on something and were told that it would be taken care of. Nobody got back to us. We went back to Guest Relations three different times and it took 4 days to get the issue resolved. When we insisted on speaking with the manager the issue was resolved in a few minutes! Overall, for the price we paid the overall quality of the cruise was definitely lacking!!!

Cabin Review

Cabin Inside Stateroom 7

Bad smell in the bathroom and mold in the shower. Lots of creaking noises in our stateroom. We noticed paper folded up and stuffed into the ceiling in a few spots the previous travelers may have put there to help with the noise. Shower is very tiny - smallest we have experienced. This was our 9th cruse but this was our first Celebrity cruise.

Port Reviews

Colon (Cristobal)

Tour of gatun locks was awesome and a must see!! The tour of Panama City was ok but our tour guide was not very good. He was unable to speak English very well - hard to understand. Tour guide pointed out and explained in detail how solicitation of a prostitute occurs as it was happening in front of us - ummm not so good!

Cartagena (Colombia)

Neat area just as you get off the ship but then you need to take a taxi or other transportation to get to the city.

Puntarenas (Puerto Caldera)

We got to see some big crocodiles and the zipline course was one of the best we have ever done!

Puerto Quetzal (Antigua)

Good coffee in Antigua! Takes about an hour and a half to get to the city by bus and we just booked a bus ride via Celebrity and that worked out good.

Cabo San Lucas

Beautiful views, clean city, and great shopping. Food is really good too! Enjoyed walking around the port which is very close by.

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