I've done a few TransAtlantic crossing with RC and other lines. Over the last ten years standards seem to have dropped.
Cabin was fine if dated. TV system was old and outdated compared with what is available now almost everywhere
They stopped calling before delivery of breakfast to the room so the first you knew was a knock on the door, not a great way to wake up. I asked for a call and got it.
Needs modernisation including entertainment system
Nice place to walk around. Re-embarkation was a nightmare, lines 15 minutes long on the open dock in 37 degree Celsius, 99 degrees Fahrenheit. No water, no attendance
Hired a car - good job, rained all day but still a beautiful island