Embarking in New Orleans was a bit slow but certainly organized. We had to sit for almost an hour before boarding started. I was in the Platinum group so I checked in around 10 am and was not on board until noon.
The ship could use a major facelift. It was old. My balcony was rusty and unkepted. I was in an Ocean Suite.
Dining was good. My servers Paul, Roberto and Jose were very attentive. The food was also good. No complaints.
Relatively good shape but the balcony and chairs were extremely old.
Everything was closed down due to the hurricane in 2016. No excuse though for the pitiful looking areas.