Marella Dream Review

4.0 / 5.0
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Review for the Eastern Mediterranean Cruise on Marella Dream
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caddyann
10+ Cruises • Age 70s

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Sail Date: May 2017

I have been cruising for 25 years on numerous different cruise lines and cruise ships. This has got to be my worst experience by far. Have been on other Thomson ships but this was by far and away the worst. The service both in the restaurant and the bars was slow and on occasion in the restaurant was surly and abrupt. The portions of food served in the restaurant were minimal and out of the 7 nights we dined there we were only offered coffee once on the other nights we had to ask for it . The same with the wine each night we had to ask for the wine waiter. The salad bar in the Lido restaurant and Sirens was the same each day with only chopped ham or chicken to accompany the salad there was no fish on any day. On two occasions it was stated on the menu that a sauce accompanied the meal but each time I had to ask for it and by the time it was brought from the galley my meal was cold.

The cabins were spacious and adequate although we had an outside cabin the window was so high up we had to stand on the bed to see out so there was no advantage to paying the additional cost for an outside cabin. The entertainment was mediocre at best. The comedian was very good although we had seen him several times before on other Thomson ships. The rest was pretty amateurish although we did enjoy the Andrew Lloyd Webber night.

The ship overall is aging and in need of a refit. In places there were large stains on the carpet and gave the appearance if being in need to some tlc. We only went on one of the excursions which was fine . The guide spoke perfect English which we sometimes find a problem and gave plenty of information. This cruise would not stop me from cruising with Thomson again but not on this ship

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Cabin Outside

Adequate served it purpose

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