River Empress Review
Rating by category
Additional details
This was our 3rd Uniworld river cruise and our 6th river cruise overall. We have enjoyed every river cruise we have ever taken, but have stayed with Uniworld after our travel agent recommended that we switch to them. Uniworld's service is wonderful.
The excellent service starts the moment you get within eyesight of the embarkation area. The crew take your luggage and usher you onboard to a very short and easy embarkation process. If you board as we did late morning, you are invited to lunch and can then go ashore until sailing. In this case, sailing was after dinner and we went out for the afternoon in Basel. When we returned our luggage was in our cabin.
The staff takes works hard to respond to all requests. Our cruise director, Ramona, was excellent and seemed to be constantly available. When I had trouble with my return flight, Ramona helped me get the information that I needed.
Cabin Review
Standard Stateroom
The River Empress was the most comfortable river boat we have been on thus far. The beds were wonderful and the bathroom well designed. The water temperature pulsed occasionally, but not so much that we got scalded and there was plenty of hot water. The lighting is excellent.