Traveled (47) with my nephew (23) for the first time with Princess Cruises. I have previously cruised with Carnival (24 years ago) and 2 cruises with Celebrity (Zenith). My nephew had been on the Celebrity Zenith. Having read the reviews I was really expecting the worst. I believe you get what you want from the cruise, so if a person wants to pick things apart they will and if a person wants to enjoy it they will. We absolutely loved the cruise. The weather cooperated. The seas were like glass.
Embarkation: Brooklyn Red Hook Pier 12 We arrived by noon. We went through the terminal in 15 minutes. We waited until 1:00PM to board. By 1:15 we were in our room. Our luggage was already there. This process worked well.
Room: We were in a cabin that was accessible to wheelchairs which is the reason the bathroom was huge. We didn't need the accessibility but it made the room spacious. There was enough closet space and we were right across from the elevators. The A/C didn't work effectively the first day but I told the room steward and the second day it was fixed. The balcony was well worth the extra money. The Baja deck (Deck 11) balconies are covered. The Baja balconies allow you to look down on the two lower decks' balconies (Dolphin and Caribe) We received turn down service each night and whatever we needed Estefana made sure we got it.