Celebrity Millennium Review

4.0 / 5.0
1,739 reviews

Great customer service, poor entertaiment, no bars/drinks after midnight.

Review for Asia Cruise on Celebrity Millennium
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Digeusz
6-10 Cruises • Age 40s

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Additional details

Sail Date: Apr 2017
Cabin: Ocean View 4

We would like to recognize outstanding service we have received from Patricea from Guest Relations. Thanks to her from the first five minutes on the ship we were able to enjoy the cruise to the best possible effect due to circumstances in which our baggage was delayed (airline's fault) and she took care of absolutely everything. To be honest Patricea was so good that she was thinking ahead of us of what we might need even before we realized our needs. This is what you can call going an extra mile in customer service. She is a role model for all Guest Services agents, not only on your ships but generally speaking if I was to give an example of the best service I have received in my life it would be Patricea. Honestly I can't speak enough about her. Thank you Patricea.

Worth mentioning here is also Suhamin, our room attendant on Millennium, he was very tenantive, always smiling and recognizing our names, always ready to help and offering his services.

Also our Main Dining Room waiter was very good, always smiling and seriously sad when we had to skip the dinner etc.

Cabin Review

Ocean View 4

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