Embarkation was a little long, but we have been on longer lines. Disembarkation was long also but that was due to an escalator not working that delayed the process, otherwise pickup luggage and customs went smoothly. The ship's staff was very friendly and helpful. The dining room food was good but nothing was exceptional. My only issue was that the Windjammer was only open to I believe 3:00 pm, which on port days made it difficult to get something to eat if you came back on board after that time. The only place to eat was the Cafe Promenade which only served sandwiches and pizza (on this ship they combined the Cafe Promenade and Sorrento's into one). The activities on board were the standard, but sometimes a main activity fell either in between dinner or during dinner and so you either missed the activity, arrived late to dinner or missed dinner in the dining room and went somewhere else for dinner. I didn't go to all the shows, but I heard people say that some of them were bad, especially the singing, but some were good. We watched the show The Unexpected Boy and it was good. Overall it was very relaxing, the port of call were good and we had a great time and met some wonderful people on board.