We had high hopes for this cruise based upon recommendations from friends, but our experience was far from the excellent service we have received on other cruise lines. The ship is beautiful with a ton of things to do and see. The problem with the cruise started nearly from the moment we entered our stateroom- we were traveling with friends with neighboring staterooms and requested that the balcony divider to be opened and we were told that "coast guard regulation" didn't allow this, however looking to other balconies from ours many other dividers were opened. The room steward did not keep the room very clean and required frequent nudges to get items that should be in the stateroom (i.e. missing coffee cups, room service forms, etc.) and on the last night the room wasn't even cleaned while at dinner (our make up room light was still on when we arrived back). The entire experience was tainted by the extreme number of children on board. While I understand there will be more children onboard during spring break the noise levels in all areas, including dining rooms, was ridiculous. On one occasion we walked out of dinner in the Savor dining room because of the noise level and the presence of uncontrolled children running in circles around our table and climbing in the windows. When we asked the staff to control the children we were told "there is nothing we can do." The quality of the food in the main dining rooms was average and the quality in the specialty dining locations was spectacular. We really enjoyed our experiences in Cagney's, Le Bistro, and Teppenyaki. The bar staff (especially in Skyline bar) were attentive and served very good mixed drinks.