From the minute we stepped on board we felt welcome with a smiling and happy crew! Taken to our lunch spot, Luminae where we were also welcomed with smiles and a feeling of "feeling like home". Our staff Rosebud, Elvira, Natalia were just wonderful and we felt sad when we left 12 days later:( The ship is in need of a little TLC but nothing that bothered us at all. We were upgraded (not free) so we camped out for 11 nights in a Celebrity Suite. Very large, almost too large for two people coming and going. The ports were wonderful with the exception of Panama. Felt we would never have to go there again. The rest was fun!

Captain Costas is visible to all and not shy about shaking hands or greeting passengers. We had the pleasure of dining with him and a few other cruisers. Truly an experience. The Michael's club concierge Manuela was always accommodating and a big smile for each passenger. Ralucca was the Celebrity Capt. Club hostess and also smiling and greeting each passenger, once she knew your name she addressed you by name.

We booked another cruise while on board and look forward to sailing with Celebrity again.