Norwegian Getaway Review

4.5 / 5.0
3,282 reviews

Poor Service and Terrible Food

Review for the Western Caribbean Cruise on Norwegian Getaway
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NoToNorweigian
2-5 Cruises • Age 40s

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Additional details

Sail Date: Mar 2017
Cabin: Mid-Ship Mini-Suite with Balcony
Traveled with children

We "dined" at all three included restaurants. All three had the same menu. Very creative, just like McDonald's. The service was terrible. When seated we waited over ten minutes before someone brought out water glasses. Another five for water. (The glasses had a brown tint on the bottom which make the water look dirty. Who thought that was a good idea? NOT a real chef.). Eventually they brought out some bread which was really good. Once that was gone we waited another half hour before someone cared to take our order. The appetizer I liked best was the tiny warm shrimp on warm potato salad. I believe they called that food poisoning. The salad was just lettuce, you can't ruin that! It was warm also. FYI, you should not put cold food on a hot plate or it gets warm. They teach you that in culinary school during dishwashing 101. The entrees were all luke warm, soggy, and tasteless. My favorite was the soggy breaded tilapia they called grouper. I never made it to dessert. I just could not take it any more. I walked out three times, each time after an hour to an hour and a half of waisted time.

So, where was the shrimp, the lobster, the crab? Not on this ship. Taco meat with beans for filler, prime rib that was neither prime nor rib steak, bad Asian food cooked by Asians, Nothing cold was cold. Nothing hot was hot. It is wonder I did not get sick. I lost five pounds though!

My cabin, heck, the whole floor stuck of mildew and had poor AC. We got a towel animal on the sixth day. I threw it in the hall. The room as so dusty, my phone screen was covered in a matter of minutes. I love dead skin on my phone. Nothing could make me happier.

Cabin Review

Mid-Ship Mini-Suite with Balcony

Cabin MB

Musty, dirty, and no AC.

Port Reviews

Harvest Caye

Tourist trap. But it got me off that horrible ship!

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