Family vacation, had adjoining rooms with family, our cabin steward was inattentive, did not even know his name throughout the whole cruise. Turn down service only happened once and with a two year old, this was necessary. Dinners turned into 1.5 to 2 hour events with 2 two year olds, although the server was pleasant and attentive, just not very quick. Had the cabin steward done his job and introduced himself this experience would have been much more pleasant.
The spa experience was amazing, thank you for a great massage.
The Dr. Suess breakfast was amazing. :)
The cabin steward was almost nonexistent, with a two year old, we required more attention, could not even tell you his name, needed fresh towels and beds changed and had to request three times before going to guest services, they fixed the problem but were not very caring.
Went shopping on our own, it was great.