Empress of the Seas Review

3.0 / 5.0
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Review for the Western Caribbean Cruise on Empress of the Seas
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teachin23
2-5 Cruises • Age 40s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service

Additional details

Sail Date: Mar 2017
Traveled with children

The ship is old. Most of the staff is ambivalint to their job and service. There were very few staff members who seemed to enjoy or complete there job correctly. Skip Chops, service was a nightmare. We didn't even have a waiter to serve us, he was a host. They ran out of menu items after 1 day. The rooms aren't remodeled at all. The same Poloriod lights of times past are still hanging on. The only redeeming quality about this cruise was the dining room staff. They were wonderful! We have a family of 6 and some special needs dining. We never had to ask twice about anything. Thanks Dragos, Lenus and Denery. Its was Spring Break and the staff was totally unprepared for the college kids. Bar lines were 30 minutes long. They could have used multiple satellite bars. This is our first and last Royal Carribean cruise.

Cabin Review

Cabin 4

Old, not updated.

Port Reviews

Labadee

Beautiful beaches. Avoid the market. The shop owners are very aggressive.

Key West

Key West offers a lot in the form of activities.

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