Massive fail from Cunard.

I've been on more than 15 cruises. Loved everyone one of them, and am constantly amazed at whingers (but sadly the experience on Queen Elizabeth has made me a whinger this time).The service on Australia's P&O is dramatically superior to Queen Elizabeth (and that says a lot as they are generally recognised as the entry level cruise company in Australia). We compared this ship to Basil's shambolic Fawlty Towers. In almost every instance the staff were clueless or just didn't care less.

After swiping our cards to gain entry onto the ship, we were not even greeted. No welcome, no photo, no assistance to find our cabin. NOTHING! Read more