Celebrity Constellation Review

4.5 / 5.0
1,828 reviews

Disappointing

Review for Asia Cruise on Celebrity Constellation
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Caroljones
10+ Cruises • Age 70s

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Additional details

Sail Date: Jan 2017
Cabin: Aqua Class Balcony

We chose this cruise as we wanted to go to Vietnam to visit Ho Chi Minh city and the tunnels . There were two ports of call in Vietnam with limited choice of shore excursions. Ot the first port of call you could either go to Ho Chi Minh city or the Cu Chi Tunnels. At the second port of call there was only one shore excursion that did not take you to a beach or a theme park. As the day we were in this port, it poured with rain, a beach excursion was pointless. IIt would have been better to have stayed in the first port for two days giving you a far grater choice of shore excursions.

The service we receive on embarkation day in the Ocean View Cafe left a lot to be desired. When my husband commented on the standard of the food, having been asked by a member of staff if everything was alright, all we got was a laugh and to be told he would tell the chef.

The service received initially from the Blu restaurant also left a lot to be desired. we received a note in our cabin not to go for dinner until after 8:00pm. We got to the dining room at just after 8:00 to be told there was at least a 15 minute wait, that this was the busiest time!!! On being seated we did not receive any bread and it was only after a diner at another table commented did we receive any bread, by which time we were waiting for desert. We had the classic drinks package and were only offered two small bottles of water, which were shared between the two of us and which were then taken away once our glasses were filled. When the drinks waiter came and my husband asked for cider he was told "if we have any"!! All this was passed onto the Maitre D' who rectified these issues the following day. However we then felt as though we were under scrutiny all the time, that they were waiting for us to complain about something else.

Cabin Review

Aqua Class Balcony

Cabin A1

The cabin was clean and well serviced. having said that it was looking a little tired, with bad marks on the wash hand basin.

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