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Costa Serena Cruise Review by Rojos

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Costa Serena
Costa Serena
Member Name: Rojos
Cruise Date: July 2009
Embarkation: Venice
Destination: Eastern Mediterranean
Cabin Category:
Cabin Number:
Booking Method: Internet Agency
See More About: Costa Serena Cruise Reviews | Eastern Mediterranean Cruise Reviews | Costa Cruise Deals
Member Rating   4.0 out of 5+
Dining 3.0
Public Rooms 5.0
Cabins 5+
Entertainment 4.0
Spa & Fitness 4.0
Family & Children (By Age Group)
Shore Excursions Not Rated
Embarkation 1.0
Service 5+
Value-for-Money 4.0
Rates 4.0
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Ship Facts: Costa Serena Review (by Cruise Critic!) | Costa Serena Deck Plans
An American family heads for the high seas on the Serena
Ah where to begin...thanks to Cruise Critic I had a lot information going in to this cruise and yes there were many ups and downs about the trip, but overall I would say we had a really great time. We have never done a cruise so I'll start with the positives. We had two cabins one for me and my husband and one for our two teenage boys ages 14 and 17.  Jocelyn was our cabin steward, she was cheerful, helpful, and got you anything you asked for.  She gets a 5 star rating from us. Christopher our table steward was another winner, gracious, informative, attentive and nice looking to boot.  Our cabin was spacious enough with American style outlets and a hair dryer. We opted for interior cabins as a way to reduce costs, but I really wish we had ponied up the money for a balcony, that's the way to go. The ship is beautiful, big and crowded. The theater will hold 1700 people and covers three floors if that is any indication. Take advantage of the kitchen tour and be sure to view the ships stats presentation, they were both fascinating. I also recommend taking some time to talk to the staff. They are eager to talk to you to since it helps them with their English.  They all have really interesting stories of how they landed on a cruise ship. We found out all sorts of interesting tidbits about life on the ship and it made us appreciate them all the more. Also we were put at a table with another American family who had two teenage daughters so that made dinner a nice experience for everyone.


Our favorite ports were Katakolon, thanks to George our fabulous taxi driver. I booked him on the internet and he totally exceeded our expectations (www.taxikatakolon.gr) His cost was a little more than half of what a Costa Tour would have cost, more on that later. Our other favorite port was Istanbul. Again we opted for doing it on our own and we saved over half the cost doing it this way and we met two great guides to boot.  What surprised us about Turkey was how many people spoke English, everyone was willing to share what little language they had and it made it fun. Be aware the taxi rides in Istanbul are similar to the old E-ticket rides at Disneyland. Close your eyes until you get to your destination.


Now for some of the negatives...the food was well passable. The dinner menu was extensive, but the same old cream sauce seemed to creep onto just about every dish I ordered, and no I tried to get it without the sauce and that wasn't happening. There were too many courses and so much wasted food.  I kept to three of the seven courses and skipped dessert most nights, so there was no worries about gaining any weight. Actually I like the breakfast menu better, it was buffet style with lots of choices. There were the same old eggs, waffles, bacon sort of thing, but I stuck to the cheese, great choices of fresh fruit, prosciutto, and my personal favorite "roll'em up fish" They were some sort of small herring (I think), wrapped around a piece of pickle with onion. When I asked what kind of fish it was I was told "roll'em up fish!" I was disappointed on the days they didn't have it.  We found the desserts disappointing, they seemed all the same and sort of spongy in texture. They did have delicious cream puffs one day, but that was it.  There is a chocolate bar where you can buy fruit slathered in chocolate from one of those chocolate fountain things, but I never took advantage of it. Their gelato machine was my favorite time of the day.  But you have to be fast it only seemed to operate from 12:00-3:00pm and 7:00-9:00pm so you had to be quick. Vanilla or strawberry gelato on cantaloupe was my favorite afternoon snack.


We did not take advantage of the wine drink package mostly because you were limited to using it only at dinner and lunch in the restaurant and we were gone at lunch almost every day. Have no fear though every day there was a happy hour special  10:00 am to noon  (we didn't take advantage of that one) and 4:00 to 6:00 when we did. Buy one get two, so we were happy with that and saved a bundle. We would get something to drink and then go out on deck three and watch the waves.


As I mentioned before the tour packages were pricey. We did the same tour in Instanbul , the Blue Mosque and Hagia Sophia for 90 euros for 4 of us instead of 212 e if we had taken the Costa tour. I know we did better, because  met two great guides; Mustafa was 82 years old, a retired English teacher plus a comedian to boot and Idriz who showed us the Blue Mosque and his carpet shop!  So if you are up to making your own way you will do better with saving your pennies because you will need them for the rug you will eventually buy- trust me! 


Dubrovnik was a disappointment, there were two other smaller ships in port and the place was a madhouse and crowded with people.  We were tendered out after the Costa tours had left so we didn't get off the ship until almost 1:30 and had to be back by 4:30 at the latest. It took awhile to find the way to the top of the wall in order to walk around and get a new perspective on the town. We found the best little cafe (I had read about it here on a previous review) where we drank icy cold beer and the boys swam in the Adriatic, it was one of their highlights.  I would really like to go back and spend a week there and really get to know the place, it was just too short of a port stop.


With about 3700 people on board it had its crowded moments. There were lots of kids which didn't bother us at all, but I know some people will be put off.  In the week we were on the ship we only stumbled upon maybe 100 people that spoke English, which was ok, but I think my boys would have liked it better if more kids had spoken it. We always said "hi" to everyone to try and figure out if that person would surprise us with some English. Most people that were not Italian would say hi, German, French, British whatever, but we found the Italians just didn't bother replying. 


Embarkation was a nightmare- the night before was one of Venice's biggest celebrations the Redentore which celebrates the end of the plague in 1577.  There was so much partying the night before we think the whole city was hungover and that impacted the embarkation process. Disembarkation was a breeze in comparison.


As I stated at the beginning we are not cruisers and I don't think we will try again, not because of Costa, but because it is just too crowded and not the vacation style we are most comfortable with.  However I will say we did get to see some great sights in a very short amount of time. It was a great experience and one we will remember for a long time.

Publication Date: 07/31/09
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