Ruby Princess Review

Inconsistent service, Terrible buffet food

Review for the Mexican Riviera Cruise on Ruby Princess
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DC0743
10+ Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Feb 2017
Cabin: Vista Suite with Balcony

Had not traveled to Mexico since 2010 when Royal Caribbean pulled out. We wanted to take a cruise where we did not have to fly.

Embarkation

The check-in area is well organized. The woman checking us is was pleasant. Unfortunately she was not efficient. We had priority boarding, but she gave us a boarding card for the very LAST boarding group. As we were new to Princess, we did not realize this until we had gone through security. I tried to ask some of the representatives in the boarding area for assistance, but there only response was to go back to the initial check-in area and go back through security.

Cabin Review

Vista Suite with Balcony

Cabin S6

We were in C751, a Vista Suite at the rear of the ship. The room was large and very clean. There was tons of storage and the walk in closet had enough hanger space for enough clothes for a round the world cruise. The room was pretty quiet except for the occasional engine rumbling. It did not have the groaning and creaking that often occurs in ship cabins. The bed was very comfortable and the sheets and pillows were of high quality. The balcony was large with two lounge chairs and a nice table and chairs. The room steward was excellent. This is not to say the room was not without issues. The couch was getting a bit tired and you could feel the metal bars underneath the seat cushions. The faucet at the mini bar was loose and when fully turned on would take forever just to fill a water glass. The water pressure and temperature issues continued into the bathroom. The bathroom included a small shower and a nice Whirlpool tub. Unfortunately the tub was hardly usable because the hot water was barely hot and the pressure so low it took 26 minutes to fill the tub just up to the bottom jets. (yes, I timed it) We tried different times of the day, but the pressure never improved. Since the water didn't start out very hot, it cooled off during the slow fill making for a warm bath at best. The shower was ok as long as you don't want really hot showers (and yes, we went past the pre-set hot water stop) and you only want to wash your hair. This is one of the few shower on a ship I have been in that did not include a hand shower so that you could rinse off completely. I ended up with a rash from not being able to rinse off the soap properly. To top it off, the towels were very rough.

Port Reviews

Los Angeles

Average port. Plenty of parking.

Puerto Vallarta

Love Puerto Vallarta. Took taxi into town and just took it easy with shopping, tequila tasting and eating.

Mazatlan

Took a small open air taxi into town. Took it easy shopping, tequila tasting, and eating. Wife's favorite shop in all of Mexico id Michael Gallery and we hit both the downtown and Golden Zone locations. Had best Chili Relleno I have ever eaten at Margaritas restaurant in Golden Zone. Not cheap eats or drinks, but top quality.

Cabo San Lucas

Walked into town. Found some good deals. Ate in the Marina and just watched the boats. Nice easy day.

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