Costa Diadema Review

4.0 / 5.0
146 reviews

Worst cruise ever. Rude and unprofessional staff. BEWARE.

Review for the Western Mediterranean Cruise on Costa Diadema
User Avatar
JunioInNoVA
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service

Additional details

Sail Date: Feb 2017

This was the worst cruise I have ever taken, based solely on the onboard experience. I was shocked at how bad our cruise experience was. And extremely disappointed.

Stem-to-stern I have never encountered so much unprofessional behavior by any cruise ship's staff. At all levels. We were treated rudely by nearly every member of Diadema's staff. And the overall customer experience clearly indicates that Costa Diadema's staff are among the most poorly trained in the cruise industry.

Dining room staff were rude and bad at their jobs.

Cabin Review

11 Helpful Votes
previous reviewnext review

Find a Costa Diadema Cruise from $250

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.