Our letter to P&O - the response from them was dreadful! TERRIBLE customer service!!

Our Cabin

We booked an inside cabin on the A deck, room A249. On arrival in to our room it felt clean and tidy which was nice, however, when we got in to the bathroom it was different story. The wallpaper on the approach the bathroom was coming off the wall! Inside the shower, we found black mould build up around the door and on the sink and plug holes. I have printed pictures so you can see how this was. For the thousands that we spent on this holiday, this was not nice to be met with! We asked our cabin steward to clean this for us, however, it was not the best job so we did it ourselves eventually. Read more