Celestyal Majesty Review

3.5 / 5.0
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Great Staff but Tired Facilities

Review for Canary Islands Cruise on Celestyal Majesty
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Vennwood
2-5 Cruises • Age 70s

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Sail Date: Jan 2017

This was our first Thomson cruise and sadly will probably be our last. The joining and airport organisation was very good. We had upgraded to an outside cabin but were disappointed with the size and standard with loose taps, bodged shower, diesel smells and very cramped small beds. The drawers was so close they wouldn't open and the bed valances dropped down every day.

We left the cabin to discover the rest of the ship and restaurants. We were very disappointed that the two main restaurants both had the SAME menu. In addition the choices were very limited with only four or five choices each day. At the self service restaurants - two of them - also had identical menus. The quality of food served was very good and the service excellent. It would have been so much better had each restaurant served a different selection - perhaps themed. The formal evening was good but marred by the intrusive photographers.

The real stars of the cruise was the entertainment team - such a multi talented group - without them the cruise would have been a waste of money. The itinerary was one of the reasons we chose Thomson but were bewildered by the schedule. We left each port in the afternoon only for the captain to announce that the engines would be stopped during the night as we would arrive too early. Given the places we berthed it appeared obvious that Thomsons' were saving berthing fees by staying the minimum of time and maximizing customer spending time with ridiculous "auctions and selling opportunities"

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