Costa Diadema Review

4.0 / 5.0
146 reviews

The end of a dream

Review for Europe Cruise on Costa Diadema
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xaviepa
2-5 Cruises • Age 60s

Rating by category

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Additional details

Sail Date: Dec 2016
Cabin: Classic Balcony

We sailed on Costa Diadema for the New Year's cruise on Europe. The boat is beautiful and huge as well as our cabin very good price,quality value. Nevertheless compared with other cruises we have done with Costa which were in our opinion very good and convenient this one on Costa Diadema was really not good! The service ion the restaurants ADULARIA and Corona Blu were extremely long, about 2 hours and 2,30 hours to have dinner)!

The quality of the shows and entertainment team were very poor, not enough activities on board, no hot water or coffee available (everything had to be paid), all passengers were really pushed to consume and to spend as much as possible! No glamour, no magic and a very bad attitude from Costa Cruises. We could tell that the most part of the passengers were very disappointed! And of course on the last morning when you are about to leave the boat and you are charged with fees of 10 € for person and for day for a service that you did not appreciate at all you feel that Costa is really putting his hand on your pocket! The problem is not the crew they just follow orders and they must obey.

If this line of exploitation continues to be followed by Costa Cruises I am sure they will lose a lot of clients me included and it is really a pity because they can do much better as they already done before and win money anyway!

Cabin Review

Classic Balcony

Port Reviews

La Spezia (Cinque Terre)

we made the excursion on our own by Trenitalia but I do not advice it for people we mobility problems. Costa excursions are really very very expensive.

Marseille

Amazing city. A must in France

Rome (Civitavecchia)

To cold and to far away to visit Rome . The train takes about 3 hours time.

Barcelona

Just walked and had a meal to feel the ambience of this joyful city.

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