Positive: Hospitality, Drink and Dining Room/Food Staff fabulous. Very hard working and friendly.
Negative:
1. Chose a 5 Day Cruise out of Tampa Port. Unable to leave port at scheduled time due to fog (not Norwegian's fault---). Initially, Jade staff communicated there would be a delay. At 9:58pm the US Coast Guard gave the Jade clearance to leave. The Jade had already cancelled port arrival in Key West to save money and we did not leave port until 11:15pm. Skipped Key West completely and spent two days in Cozumel---Never told .passengers that we were not going to Key West until next morning (after scheduled arrival).
Very nice. I would have given 5 stars except that my view ended up being the Port of Tampa for two evenings/nights and Port at Cozumel a third night. I chose the suite with balcony for the cruising at sea.