This was our second time cruising with Royal Caribbean and our first time on Brilliance of the Seas. Everything went very smoothly right from check in to the time we left the ship. Our cabin was very clean and we had a great cabin steward. We were sailing with our 3 kids, ages 17, 14 and 10. We did shore excursions at Costa Maya and Cozumel. The Costa Maya was great, just a beach day, with all you can drink. The Cozumel tour was fantastic, but the breach they brought us to afterwards, was very rocky and not very nice. The food and service in the dining room was great! We did not upgrade to any of the restaurants, just used the main dining room. We enjoyed the my-time dining and made a reservation for each night. The entertainment was truly top notch. We saw a fantastic Bon Jovi impersonator who put on a great concert. Also saw two comedians (one was super!) and 2 shows by the RC singers and dancers. The kids also enjoyed the shows. The only downfall for the kids was that the ice cream machine was located inside the Wind Jammer, so it was not available 24/7. They also ran out of white ice cream by day 3. It was worth it get to the ship early and explore on the first day. Our cabin was ready on time and our luggage was there and ready fairly quickly. I would highly recommend travelling with Royal Caribbean and this ship. While the ship is considered "smaller", it still had plenty to do and lots of activity.