Firstly i wish to draw attention for other travellers to what happened to us:
It clearly states on our invoice to pay by bank transfer, we were told initially when to do so which we did, however Costa subsequently made a deduction for the same amount of 3000 euros from the original card which we had used to make the deposit 12 months earlier, despite my saying not to use this card again.
I called to point out and was told it would be refunded straight away, 2 weeks later nothing and each time i called no one seemed aware what was going on with different variations and different people each time i called.
ample for 3 persons. comfortable bed, sofa bed suitable for 13 year old