Ship Decor-4/Ship (Very Pretty Vessel) Cleanliness-3 (Public Restrooms very dirty) Lido Deck Restaurant Food-2 (Bland with very few choices/Same Thing Every Day) Lido Deck Restaurant Crew-2 (Wouldn't give bar service at table and didn't inform guest to go to the bar) Inspiration Dining Room-3 (Better than Tiffany's, but still bland, but more varied) Inspiration Dining Room Waiters-4 (Pretty good, but not as good as other cruise lines) Stateroom-4 (Sparse decor, but large) Stateroom Attendant-3 (wouldn't take away water/coke glasses after being used) OnBoard Activities-4 Pool Area-3 Casino-4 Disco's-4 Disco Entertainment-3 (Same tune, different words to each song)
Carnival Customer Service Staff -2
There were over 600 children under the age of 15. The younger ages (up to 10) were no problem. Very well behaved when not participating in Camp Carnival. The older kids (over 15) were OK. Sometimes a little rude when rushing ahead of the people waiting to get elevators, on get a drink at the bar, etc. The kids between 10-15 were absolutely AWFUL and certainly did not know how to conduct themselves. They would run up and down the stateroom hallways until 2 or 3 in the morning. They were dribbling and bouncing a basketball off the stateroom walls as the walked down the hallway. The front desk staff sent security to the floor more than 3 times and the noise never stopped. When security approached the parents about the kids behavior and pointed out that there had been numerous complaints called in the response given (by the parents) was: "their my kids, I paid for them to go on this trip and Carnival or no one else is going to tell them how to act". Doesn't say much for the other paying customers on the cruise. When I ask the staff at the Purser's desk what the Carnival policy was on bad passenger behavior, he said that if it were adults they would be put off of the ship, but that they couldn't do anything since they were youths and they were causing the problem....not the parents. This was our first Carnival cruise. We've taken 8 others and they we're all great. I don't know if the entire problem occurred because it was in the summer, but Carnival will never be our choice again. There were 9 members in our party and Carnival looses in this case as we have many cruise lines to chose from.