This is my third time on the Norwegian Breakaway. My first trip was in 2013, I sailed again in 2014 and now for New Year's. Each trip I sailed for seven days. Here are a few things that really stuck out from my first trip to now:

1. The staff is unfriendly and uninformed. Any question you asked was always met with an "I'm not sure". One example is that there was a sale on Bulova watches. I asked the rep at the counter what the final price was and he told me one price (which was what was indicated on the box - so no sale?). Another rep priced it for me as almost $100 less. Why?

2. My room steward was incredibly aggressive about us being in the room. She would chew us out if we wanted to sleep in late and recited her schedule to us. Even after I told her we didn't need any cleaning done - just towels, she was still pressing us to leave the room so she could clean. Never had this problem before - but there were nine of us and we all had the same experience. Also, towel animals and chocolates were inconsistent. Sounds petty, yes, I know. But if we have three rooms and two get towel animals chocolates and one doesn't...what is that? Read more