I chose this cruise because I wanted to go to both Japan and Korea and also because this is a new ship.

Food - The food was extremely bad and nothing like what I experienced from the other Royal Caribean ships , pale comparison to Disney. They made you pay for everything and kept on selling you their specialty restaurants. We had dinner in one of their specialty restaurants, and we paid $35 per person and it did not even include any drinks. You had to pay for bottled water if you wanted it at $5 per bottle. Not only that, the food was terrible, and if you wanted lobster, you need to pay another $21.

Service - I didn't know this cruise line was catered to mainland Chinese. We are Chinese American so they were not willing to serve us. I literally saw the waiter walked passed our table with water and bread and served the tables with the mainland Chinese customers. Not once but three times until I called him over and asked why were we treated differently. I had to fight to get a table in the main dining room even though we had a reservation. They apparently did not follow the rule on the specified dinner time. I saw the manager let the mainland Chinese have a table when their dinner time was later. Windjammer was a mad house, and it was like a war zone. Always packed and we could not find a table unless you go there an hour or two after prime dinner or lunch time. On the last day, we were able to discover a secret that was to have breakfast at the Solarium Bistro. It was quiet there although the selection was not as much as at the Windjammer. Read more