I cruise once 2-3 years, this year was not planned but the price was just too good. For price of family ski trip, we decided to skip snow and go for the sands. There was many negative review, so I had to do lots of digging to ensure we had good experience. Trip didn't start well for us. Embark was to start 2 pm but thinking I was early when I got there at 12 noon, place was swarmed and no nearby parking so I had to go to J terminal for parking and ran back. Upon the ship, when to Casino to claim my drink vouchers that I purchased online but my name was not on so after talking to Service Desk, I ended up paying for new vouchers (at higher price since some were not available on the ship.) other than this mishap (HQ error), this was a very surprisingly pleasant trip. I think there were many neg review since people had different expectation. It is like going to motel 6 and expecting Waldorf experience that is not going to happen. Ship is a ship and think of it as 3-4 star resort than expectation should be on par.

1. Ship: was beautiful and well maintained. Atrium was bit smaller than expected but those Swarovski stair case can blind you. Ship had tons of elevator and stairs, from front to back at several location so moving up and down was no problem. Unlike some large ships with two to four location which cramp up the area.

2. Cleanliness: Ship was very clean. Staff constantly cleaned, with men urinating all over the floor and carrying that urine on their shoes did carry the smell around but not that bad. Read more