I was so deeply disappointed with this cruise. This was my third RC cruise, and I loved my other two. My goal for this trip was mostly to de-stress and relax, and I’ve found cruising to be ideal for that because of the emphasis on excellent service. There was excellent service on this trip, BUT it was the exception rather than the norm. Most of the crew seemed beleaguered and unenthusiastic, and I had a few instances of pretty astonishing rudeness. I am sensitive to why – the ship is very crowded and I did sometimes see guests addressing the crew in ways I felt to be impolite at best. It is hard to act joyful when you are overwhelmed. However, here is an example of one of the rude exchanges. Me, upon realizing that the disembarking lounge indicated on my manifest was closed, to guest services member: “I’ve had issues like this every day on this trip.” Guest services member: “oh, did you go to guest services about those problems, or just complain to other people”? Me (admittedly getting upset now) “I tried, but there were always long lines at guest services.” Him: “Well, you have lines at the bank and the airport.” I never felt like I got to relax and got off the ship at least as stressed as when I got on. This has never happened to me on a cruise before.

The good:

Lots to do on the ship, including great unique activities like iFly, wave rider, rock climbing and bumper cars. Read more