Serenade of the Seas Review

4.5 / 5.0
1,675 reviews

Good island stops, but kept hearing that this ship wasn't the best

Review for the Southern Caribbean Cruise on Serenade of the Seas
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Wingedangel111
6-10 Cruises • Age 50s

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Sail Date: Dec 2016

We chose this trip for the many island stops, some of which we've never visited. The ship seemed just fine for our needs. It's disappointing how many people talked about how old this ship is, or that they didn't like the activities, entertainment or food. Honestly, it was fine for us, but in general it seems all ships/cruise lines are going down hill in food quality, service and offerings (that are included). Now, to get anything special, it's all extra, extra, extra. I'd like to see a few things. One is the crew not allowing people to save lounge chairs by the pool. It was posted in signs, but no one enforced it. Large groups of chairs were saved for a couple of hours without people in them. It's so discourteous of people to do this. Two, it would be nice to have a spa service and/or a spa/fitness seminar without feeling like we are being asked to buy a product. After a couple of seminars, I didn't even want to go to anymore as it's one huge selling scheme. Lastly, we did have some great waiters and service in the dining room, but some just weren't up to par with how to serve, timing, and personality. We tried the My Time dining for the first time, and loved the flexibility, and we met a lot of nice people, but I missed the consistency of one waiter/assistant waiter team that we got to know, etc. Not sure I'll do the My Time again. We had an inside cabin on Deck 3 this time. Quiet and great location in the back of the ship as just one deck down was where we'd get off boat for islands.

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