We chose this cruise so we could visit Australia and New Zealand in the one trip. From the moment we stepped on board yes just through the doors it was sell, sell, sell. Please let people board and get their bearings if you want to book a meal in one of the restaurants or in the Spa it's quite easy it doesn't need to be constantly in your face on boarding as they are still doing it every day of the cruise. We had constant problems with the key cards not working in the cabin door and the safe in the room wouldn't lock and had to be fixed twice. The room was very tired looking especially the sofa which we never used as it actually looked dirty I think it was just old. The shower curtain looked old and had a pink hue to it as if it needed a good clean I would like to think these are cleaned after every cabin change but it didn't look that way. Also the towels were changed as often as you wanted but were very thin and often frayed around the edges.

There are 2 fantastic pool tables on board that move as you play but keeps the table straight but there were only 2 cues for 2 tables and one of the ends kept coming off one of them. My husband and several other people complained and kept being told new ones would come at the next port but never did. They ship still held pool competitions and half way through the cruise it was down to one cue my husband went to customer services to complain and still no other cues were provided by the end of the cruise.

The windjammer food was fine and plenty choice but breakfast and lunchtime was terrible trying to get a seat and then only one of you would have to go for something to eat while the other kept the table. A few times we sat in the dining place just after the windjammer I think it's called Rita's cantina but it's very dirty on the floors and window ledges and the chairs are all stained which doesn't look nice and the tables are never cleared. This is not the staffs fault there just is not enough of them to keep it all clear however hard they work. Also when tables are cleaned there is no spray used and the same cloth is used over and over this seems to counter act the fact we all have to use wipes to clean our hands on the way in, well most of us as we did see people refusing the wipes and being let away with it! Read more