where should I start? The beginning sounds like a good place to start. My family and I selected the Carnival Valor ship and was to check in at 4:00pm. A week before the sail date, we were advised our ship has been changed to the Carnival Liberty and check in time will be at 6:00pm. The reason given was mechanical issues for the Valor. Which is fine. However, that doesn't explain the two hours lost of sailing time on the Liberty. When we arrived to check in at 6:00pm, the Carnival employees was unorganized. Before checking in, we sat for an hour. There was approximately 3,500 customers trying fit in a small space like sardines in a can to check-in . Really Carnival? When we finally got on the ship approximately 9:00pm, most of the eatery areas was closed. The few eateries that was still opened had long lines. Another very frustrated moment for my family. When we finally got to our room, the sheets weren't clean. I am big on cleanliness in the sleeping quarters. So I called housekeeping to change the sheets. We did leave the room and toured the ship to allow time to make the changes. When I returned all beds were changed except one. Apparently the crew member assumed I wouldn't notice one of the beds had not been changed. So I called him again and requested new sheets. In addition, the room needed a good dusting. Before preparing for bed, we took showers. The water from the shower drained extremely slow. So I had to turn off the water to allow drainage then back on to continue showering. I repeated this several time during my shower. I went to bed and prayed the next day would be better.

We got up and went to breakfast. The food was warm to cold, but never hot. How could that be? The lines were long, so food should be coming off the stove hot every second. Every meal we had was warm to cold for the entire 3 days we sailed. To add to my disappointment, Carnival charges for soft drinks (coke). When I sailed the Disney, all drinks was included except alcoholic beverages. Customers were bringing cases of soft drinks onto the Liberty cruise during check-in time. When we finally arrived at the Bahamas, our stay was from 7am to 2:30pm. This time frame doesn't give much docking time considering we have to get up shower and eat. Initially the itinerary showed 7am until 4pm. Finally, it was time to go home. When we arrived in Orlando Florida.

The time to leave the ship was at 8:15am. The crew members advised us to wait for our floor to be called to exit the ship. We waited and waited and waited until 9:15am. Now we had a flight to catch, so time was of the essence. So we went to the lobby to see what was the delay. When I arrived, the lobby was packed with customers trying to find out why haven't we started the process of exiting the ship. The crew members advised us they have never docked in Orlando Florida and they were still trying to connect the ship to the exit gates. I couldn't believe what I was hearing. We were being delayed due to lack of training. Then finally the crew was able to get one exit gate attached and was waiting for the second one to connect. The crew members still was telling us to be patient until the second gate could be attached. Now at this time, all the guest was checked out, paid the bill and no longer in their rooms due to new guest arrival. So at this time we had no more patience. We along with other guest started lining up and exiting the ship through the one gate that was attached. My family and I made our flight 5 minutes before take-off. We had to run, through the airport to make it. We were the last to board the plane. Read more