We have only two other cruises to compare our experience with the HAL Eurodam. The Cruise Critic review was very accurate for the Eurodam. We experienced excellent service throughout the cruise. The crew was helpful and gracious.
Our suite was spacious. Not as efficient as can be. Our cabin was missing one closet because of an adjoining door. Nice touch with separate shower stall but it was not useable because water leaked out past the curtain and small ledge. We felt vibration of the engine when in bed but didn't bother us from sleeping.
Our dining experience was a mixed bag. Overall, the food was very More good. The Pinnacle restaurant had excellent steaks but badly overcooked the salmon. The Tamarind restaurant's Asian fusion food was superb. We could see why the Canaletto Italian restaurant had mixed reviews. Some dishes like the cod, wine based pastas and desserts were well done. However, the dishes with tomato based sauces such as the putenesca and marinara tended to be very tart. The lasagna was soggy.
The dining in the main restaurants, Rembrandt and the Lido Buffet was always crowded, noisy and very difficult to find seats. When we went to late lunch or sometimes early breakfast at the Lido, it was crowded. The lines for food made some people show their rudeness to other passengers as well as the staff. This was the low point of our experience on the Eurodam. It also made us wonder whether we could recommend this cruise to others.
The Grill's hamburgers and other grilled sandwiches were excellent but you had to wait in a line patiently to get the order. Again we experienced people shouting their order from the back of the line or people simply pushing their way to the front counter to order.
Because the ship was at capacity, it seemed that everywhere we went was crowded. The lines for tours at each port, especially St. Petersburg was very long. People started cutting in lines to get to the front....sad.
Our suite was spacious and clean. It was fairly well laid out but not as efficient as the Regent cabins. The shower stall was unusable because the water leaked to the floor. We used the tub shower which was very good. Only complaint is the handles for the hot and cold water were basically nubs which were hard to turn with wet hands and probably would be impossible for a person with arthritis.
We took excursions at St. Petersburg, Tallinn and Kiel. They were all very informative. We had excellent guides in St. Petersburg and hit the major attractions, Peterhof, Hermitage, Catherine's Palace and the Church of the Spilled Blood as well as a canal tour. Be ready for a crowd of tourists in each place but it was still worth the experience.
Tallinn was very interesting because of the medieval city still standing. It was cold and rainy in Kiel but would have been interesting because of the ship building and the canal.
Helsinki and Stockholm were walkable cities so we enjoyed walking to sites and shopping.
We started and disembarked in Copenhagen where we spent a few days. We enjoyed the city, history, culture and food. This a a great city to end our vacation.